Ready to turn our clients into lifelong fans?
We're looking for someone who doesn't just send messages, but builds stories. Someone who understands, guides and grows our clients, while keeping our communication sharp and spot on. 🎯
With us, it's not about "just doing your job". It's about making impact, building real connections, and having fun along the way. Sounds like your kind of adventure? Keep reading.👇
Your mission at CWG
You are the bridge, the spark, and the voice. As our Customer Success & Communications rockstar, you ensure that customers not only achieve results but also have an experience they can’t stop bragging about.
What you'll do: turn customers into true fans by guiding, supporting, and celebrating their successes. Keep all communication sharp, clear, and energetic, whether it’s an email, a campaign, or a quick call. Be the go-to person who connects the dots between our team and our customers.
Why it matters? Happy customers stay. And when they stay, we grow, faster, bigger, stronger. Together.
Our values
We're not just any company. We care about the planet, our people and YOU. Our values are rock-solid and non-negotiable and we want you to value them just as much as we do:
- Uncompromising character: always do what's right. Always
- Honest Transparency: Communicate openly and honestly, both internally and externally.
- Growth Mindset: We’re constantly evolving and want you to grow with us.
About Clean Water Global
We make a significant impact in the coatings and construction industry. Our innovative solution turns contaminated paint rinse water into something good for the planet. With us, you’re not just another cog in the machine, you’re actively contributing to sustainability and circularity, and that makes a real difference.
What we offer
- A role where you truly make a difference for our planet.
- Opportunities to grow as we expand our impact together.
- A competitive salary with attractive benefits.
- A supportive team that always has your back.
- Flexible working hours and location, because work-life balance matters.
- Meal vouchers, because a good lunch is essential.
Your daily tasks
- Maintaining smooth and strong relationships with partners and stakeholders.
- Ensuring excellent follow-up with our customers and their projects.
- Creating inspiring and clear content: newsletters, articles, blog posts, social media posts, and more.
- Visiting customers and potential clients on-site to explain systems and provide demonstrations.
- Proactively identifying opportunities and areas for improvement with customers.
- Acting as the main point of contact between customers and internal teams to ensure smooth processes.
Who are you?
- Hands-on and comfortable working on-site with customers.
- Proficient in Microsoft Office and Canva (Odoo is a plus).
- Managing multiple tasks simultaneously without losing oversight.
- Communicating clearly and energetically, always tailored to your audience.
- Strong in building relationships with customers and partners.
- Driven by growth, learning, and development.
- Passionate about sustainability and making a real impact.
What's great in the job?
Make a real impact!
- Work with an amazing team of smart people in a friendly and open culture.
- No clueless managers, no silly tools, no rigid working hours.
- No time wasted on bureaucracy, real responsibilities and autonomy.
- Genuine responsibilities and challenges in a fast-growing company.
What We Offer
Ready to join the eco-revolution? Send you CV and cover letter to [email protected]
Feeling extra ambitious? Send us a short video explaining why YOU are the right person for this role via 0477 21 44 69. We can't wait to see what you've got. Let's change the world together!
